·         ... Just sign in and add the products you want to your shopping cart, then click "check out", and make secure credit card payment through paypal.

·         Once your payment has cleared,(same day or up to 2 days) we'll ship the goods out to you immediately.

·         The goods are shipped from China direct to your doorstep in a matter of days via special courier DHL, UPS. FEDEX.

·         We'll ship your goods to you by air express courier or royal mail.

·         The choice of courier varies according to country, but most countries currently have a choice of some or all of: Royal Mail, DHL, FedEx, and UPS. China EMS is also available for certain countries.  4nkygadgets reserves the right to choose any of the aforementioned courier services

·         Air express courier: after dispatch from the warehouse in Shenzhen, China, the shipment goes to the airport in Hong Kong or in Guangzhou, and goes to your nearest major logistics hub. From there the goods are delivered by the courier's local services.

·         Customs clearance paperwork and procedures are handled by the courier. They may need to contact you in certain cases to confirm details of a shipment. In any cases where additional paperwork is required for customs clearance, 4nkygadgets will assist as much as possible

Receiving Your Delivery

·         Couriers require a signature from the recipient for delivery, and this is a fast and secure way to have your products delivered.

·         It is essential you provide a full, accurate shipping address, and a valid delivery phone number.

• If there is VAT or any Import Duty to pay on the goods due to your country's import rules, the courier will present you with a bill at the time of delivery. In general you will need to pay any such bill to the courier before you can receive the goods. Any such charges are your responsibility and.4nkygadgets will not be held liable. Unfortunately we cannot offer advice or estimates about import fees or other taxes in your country. so it is your responsibility to check the import VAT/tax laws of your country before you place an order
• If you believe your package is incomplete, includes incorrect items, or has been damaged or tampered with in any way, it is essential that you communicate this clearly to the courier company's delivery driver at the time of delivery. If you accept delivery and sign for the goods it is much more difficult to pursue a claim later.
• If a delivery is confirmed lost, stolen, or damaged before receipt, we will work with the courier directly to obtain information, and arrange a refund or re-delivery at no further expense to you.

Worldwide Shipping and Legality

·         We offer shipping worldwide to almost all locations on the planet. (We reserve the right to cancel and refund orders at our discretion, for example where shipping to a remote area is not feasible for any reason.) Please not that we DO NOT ship to a post office address

·         Please note that you are responsible for finding out in advance about the legality of importing your ordered items in your country - and about the legalities of importing goods into your country per se. We are not responsible for confiscated items by your local authorities or any associated costs incurred.

·         Customs clearance is undertaken by the courier in the delivery destination country (and in certain cases, in the en-route country). You must be available for contact by them, in the event of any query or clearance confirmation. You are responsible for knowing the regulations in your delivery country before placing your order.

Returns and Refunds

·         All our products come with a 12 month warranty.

·         This means if there is a quality defect that causes the device to be unacceptable for sale or unusable during the 12 months after dispatch from our warehouse, we will accept a return and either repair the item, replace the item with an identical new item, replace the item with an equivalent item that you accept, or offer credit or a refund.

·         If you experience any problem with a product bought from 4nkygadgets, contact us first and we will do our best to advise you. In 95% of the time, we are able to sort out the problem by giving technical support, without you having to return the order.

·         Any returns must be discussed with 4nkygadgets Customer Support in advance, and authorized so they are sent with the correct paperwork.

·         All returned products must be sent together with the original packaging and accessories unless an exception is agreed in advance.

·         In the event of any returned goods where you are requesting a repair / replacement / refund under the warranty, your shipping costs returning the products to the 4nkygadgets warehouse in China are payable by you, and CANNOT be compensated by 4nkygadgets  EXCEPT a serious error has been made by 4nkygadgets. In these cases we will communicate with the customer to offer this compensation.

·         Physical damage to a product caused by the user invalidates the warranty. Opening products up, e.g. to repair or modify components, invalidates the warranty. Flashing the firmware or using non-approved software invalidates the warranty.

Read The Small Print!

·         Before you read the small print: Importing is a breeze in most countries! You may have to pay your own country's VAT (i.e. Sales Tax) and sometimes variable Import Duty when the items arrive, but in the vast majority of cases packets / cartons delivered from China by courier arrive safely with no problems at all!

·         Read the item description carefully! We will ship you whatever you order. Although we do assist you by manually checking all orders to screen possible region / compatibility inconsistencies, we do not accept returns of healthy products which were simply mis-ordered by you. If you are in an NTSC video color region, don't order PAL products for your market. Check if your locality has free DVB-T broadcasts before buying DVB-T digital TV receivers. If the driver's seat is on the left, don't order left side passenger sun visor Car DVD Monitors!

·         Additionally, there are some (cool) types of gadgets including for example (but not limited to) radio signal jammers, high powered lasers, and quasi-medical products, that are not legal to import into certain countries. As the buyer / importer it is entirely your responsibility to find out in advance of placing your order whether your ordered items are subject to import restrictions. 4nkygadgets will ship you whatever you order, so we do not accept liability in the case of failed delivery of goods, where they have failed to clear your country's local Customs - either in cases where the goods are turned back, or in cases where the goods are seized. In addition 4nkygadgets is not responsible for informing you of possible import restriction issues before or after purchase.

·         We will not be responsible for any damage that may be caused on your computer, console, or other hardware / software during / related to installation of any of our products. We will not be liable for any damage or personal loss due to incorrect installation of our products.

·         Delivery time: If there is a possible delay due to the warehouse being out of stock, we'll contact you by email to discuss sending out your order in separate shipments, changing products, or other options. Larger orders that exceed our stock may take up to 1 week longer to send out, as we have to order from the factory. In such cases we will contact you about any delay.